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Tickets purchased over the phone may be posted to you for an additional fee of $1.10 per transaction, provided no concession tickets are included in the booking. Tickets sold at a concession rate may be collected from Canberra Ticketing upon presentation of appropriate identification.
All tickets purchased online must be collected in person from Canberra Ticketing or from the venue box office half an hour prior to the start of the performance. Tickets purchased online cannot be posted.
Canberra Ticketing is open from 9am to 5pm, Monday through Friday and 10am - 2pm on Saturdays. Canberra Ticketing will also be open one hour prior to the start of performances in the Canberra Theatre or The Playhouse.
For performances in particular venues the collection options are as follows:
Canberra Theatre
Tickets may be collected during Canberra Ticketing standard business hours and up until half an hour following the scheduled start of the performance. Canberra Ticketing will be open 1 hour prior to the scheduled start of all performances at the Canberra Theatre.
Tickets not collected by half an hour following the scheduled start of the performance will be forwarded to the Front of House Concierge for collection in the foyer.
The Playhouse
Tickets may be collected during Canberra Ticketing standard business hours and up until half an hour following the scheduled start of the performance. Canberra Ticketing will be open 1 hour prior to the scheduled start of all performances at The Playhouse.
Tickets not collected by half an hour following the scheduled start of the performance will be forwarded to the Front of House Concierge for collection in the foyer.
The Courtyard Studio
Tickets may be collected during Canberra Ticketing standard business hours, up until 5:00pm on the day of the performance, excluding Sundays for which tickets will need to be collected by 5:00pm, Saturday. Alternatively, tickets may be collected from the box office at The Courtyard Studio half an hour prior to the scheduled start of the performance.
Erindale Theatre
Tickets may be collected during Canberra Ticketing standard hours of operation, up until 12 midday on the day of the performance, excluding Saturdays and Sundays for which tickets will need to be collected by 12 midday on Friday.
Alternatively, tickets may be collected from the Box Office at Erindale Theatre one hour prior to the scheduled commencement of the performance.
The Australian Choreographic Centre
Tickets may be collected during Canberra Ticketing standard business hours, up until 5:00pm on the day of the performance, excluding Sundays for which tickets will need to be collected by 5:00pm, Saturday. Alternatively, tickets may be collected from the box office at the Australian Choreographic Centre, Gorman House half an hour prior to the scheduled commencement of the performance.
Australian National University, Llewellyn Hall, The Big Band Room & ANU Arts Centre
Tickets may be collected during Canberra Ticketing standard business hours. Alternatively, tickets may be collected from the venue box office from one hour prior to the scheduled commencement of the performance. |
