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CANBERRA THEATRE CENTRE OFFERS A NUMBER OF ACCESS & SPECIAL ASSISTANCE INITIATIVES INCLUDING:
AUDIO DESCRIBED PERFORMANCES
Audio description is an innovation for sight-impaired patrons. Audio Describers provide live description of essential visual information, provided in the gaps between the actor's dialogue for people who are blind or visually impaired. With the assistance of Vision Australia this service is complimentary and operates for specially denoted performances. Discreet receivers are available for collection prior to the performance and our staff will show you how to adjust them for your use.
To access this service check the Audio Described Performance dates and contact Canberra Ticketing or complete the online special seating request form to make a booking.
LIVE CAPTIONING
Canberra Theatre Centre has now incorporated live captioning into selected Subscription Season performances. Live Captioning benefits the hearing impaired and also those for whom English is a second language. Realtime captioning is used for live performances. A stenocaptioner use shorthand machines to key in words which then appear immediately on a plasma screen placed in the auditorium. Keying at speeds of 220 to 280 words per minute, stenocaptioners enable the text to be displayed very shortly after the words are spoken.
To access this service check the Live Captioned Performance dates and contact Canberra Ticketing or complete the online special seating request form to make a booking.
FM RADIO ASSISTED HEARING LOOP
Canberra Theatre Centre provides an FM Radio Assisted Hearing Loop for patrons who require hearing assistance. Discreet receivers are available for collection prior to the performance from the front of house staff. The FM Hearing Loop is available for all performances and to access this service you do not need to request in advance, however, you should allow additional time prior to the start of the performance for the collection of the receiver.
MOBILITY ASSISTANCE
If you require mobility assistance please contact Canberra Ticketing so that we can accommodate your needs. Please let us know if you need to access seating at the end of a row or if you need to avoid stairs by completing the special seating request form or by contacting Canberra Ticketing by phone or in person. Unfortunately we are unable to provide special assistance when you book tickets online because the system automatically allocates the best available seats without taking your access needs into account.
There is lift access to the first balcony in The Playhouse, but no lift access to the second balcony.
SPECIAL SEATING REQUESTS
Please let us know if you need special assistance with your seating including Audio Description, Mobility or Hearing Assistance. Unfortunately we are unable to provide special assistance at present when you book tickets online because the system automatically allocates the best available seats without taking your access needs into account. Please complete the special seating request form online so that we can get in touch with you, or contact Canberra Ticketing by phone or in person.
ACCESSING THIS WEBSITE
For visually impaired patrons the type on this website can be enlarged for easier veiwing. If you're using Internet Explorer simply select 'View' in the menu at the top of your screen, then select 'Text' and 'Largest' to make the type easier to read.
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